Richardson Executive Search

Agency Director Filled

Current as of: June 17, 2019

Location/City: Edmonton, Alberta

Region: Edmonton Area

Employer: Richardson Executive Search

Recruiter Name: Sandy Jacobson


We are looking for a dynamic Agency Director with a background in children and family services social services to step into a newly created role.  The Agency Director is responsible for providing organizational leadership and strategic direction to all areas of the agency and will report directly to the Owners.  The Agency Director will have compassion and passion and be well established in their field.  They are expected to come with contacts and resources to help improve and grow the programs and services offered by HF Resources.  They should also have experience working with First Nations, Inuit and Metis Families who have experienced family violence.  HF Resources is an Accredited Agency through the Canadian Accreditation Council of Human Service (CARF) so the Agency Director should have experience working with audits, accreditation and quality assurance programs.  This is a hands-on role with lots of moving parts and growth for the right person.


HF Resources redefines the concept of care and support by building on individual strengths of children, youth and families so that they may be successful in achieving their goals.  They currently have 4 homes within the Edmonton area that provide 24-hour care.

To learn more, visit their website at:


Duties include but are not limited to:

  • Oversee the efficient and effective day-to-day operation of the organization, the programs and ensure program quality.
  • Ensure that reports and supporting documentation for DFNA’s and other contract holders are prepared as outlined in agreements by the Program Manager.
  • Directly supervise the Program Manager, Team Leaders and Youth Workers.
  • Managing all audits and accreditation requirements, specifically Canadian Accreditation Council and CARF.
  • Ensure compliance with all legislated requirements and Agency Policies and Procedures.
  • Develop an evaluation framework to assess the strengths of the programs and identify areas for improvement.
  • Participate in both internal and external committees and task forces.
  • Research new/current literature and legislation concerning youth.
  • Established Network and Business Development in the child services sector.
  • Experience in planning, developing and contract negotiation.
  • Knowledge of sector policy and procedures.


  • University degree in social service or administration preferred. Equivalent of experience and education will be considered.
  • Minimum 3+ years of leadership experience.
  • Experience working with First Nations, Inuit and Metis Families who have experienced family violence.
  • Excellent problem solving, decision making, organizational and time management skills.
  • Excellent interpersonal, written and verbal communication skills.
  • Strong ability to build productive and supportive relationships with stakeholders, staff and clients.
  • Experience with accreditation standards and their requirements.
  • Ability to identify, research and develop support programs pertaining to youth and emerging youth needs in the community.
  • Demonstrated proficiency with various computer programs within the MS Office Suite.
  • Ability to work independently.
  • Flexible to travel within the City of Edmonton, if required.


  • Strong organizational and time management skills.
  • Excellent written and oral communication skills.
  • Proven ability to work well in a small team.
  • Must demonstrate a respectful and non-judgmental attitude.


  • Criminal Background Check.
  • Intervention Record Check.
  • First Aid/CPR.
  • Suicide Prevention / Self Harm.
  • Non-Violent Crisis Intervention.
  • Medication Administration.
  • Aboriginal Awareness.
  • Diversity Training.
  • Quality Improvement and Outcomes.
  • FASD
  • WHMIS Training.


Sandy Jacobson | T: 780.944.1327 | E: |

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